Asset Realty, LLC and its Pipeline Platform Software/Service (Pipeline CRM) strives to keep Real Estate Agents legally compliant
Last Updated on Sep 27th, 2021
1. Introduction
The purpose for Real Estate Agents to use Pipeline Platform CRM is to create a time-saving tool, as well as to keep Real Estate Agents legally compliant.
2. Pipeline CRM Dialer Compliance
Asset Realty continually updates the phone tool (Dialer System) to comply with all regulations from TCPA, FTC, FCC, and other agencies.
The Dialer System requires human intervention, to use the Dialer System, and to make each dial; it cannot, and does not, dial on its own.
The Dialer System cannot store, or produce, telephone numbers, using a random, or sequential, number generator.
The Dialer System only has the capacity to make one (1) phone call at a time.
The Dialer System requires that the Real Estate Agent, who is making the call, be present, on the phone line, for each phone number, which is being dialed.
The Dialer System has no ability to send a text or SMS.
2a. National DNC Registry Compliance
All phone numbers that are added by Pipeline, that are on the National DNC registry, are labeled DNC the first time they are uploaded to the Real Estate Agent's Pipeline account.
Based on the intent of the phone call, at the beginning of each dial session, the Real Estate Agents must choose whether to include or exclude numbers on the National DNC registry.
Pipeline Platform continually updates the Pipeline CRM to comply with all guidelines and regulations. They include many of the following:
3a. Email Compliance with Can-Spam Act
When Real Estate Agents import data to their Pipeline account, they are first prompted with a reminder of the guidelines and regulations.
The Real Estate Agents are then prompted to flag a contact that has 'opted-in' to their email list. Anyone that has not opted in will be excluded from email, text and telemarketing campaigns.
When Real Estate Agents export from their Pipeline CRM account, they are again reminded of the guidelines and must agree to them before exporting contacts.
We provide Real Estate Agents with information regarding the various acts and guidelines.
Asset Realty, Pipeline Platform and the Pipeline CRM strongly recommends that Real Estate Agents read, study, and familiarize themselves with the following Statutes and Regulations: